Privacy Policy

1. Introduction

Lioramode operates this website and is committed to maintaining the privacy and security of our customers' personal information.

By accessing our website, creating an account, placing an order or contacting our support team, you agree to the practices described in this Privacy Policy.

We encourage customers to read this policy carefully to understand how personal information is handled.

2. Information We Collect

We collect information that helps us provide products, process orders and improve our services.

3. How We Use Your Information

Collected information may be used for the following purposes:

• Processing and fulfilling your orders.
• Providing order confirmations and shipping updates.
• Responding to customer inquiries and support requests.
• Improving website performance and shopping experience.
• Preventing fraudulent transactions and protecting website security.
• Sending marketing communications when you have chosen to receive them.

4. Cookies And Tracking Technologies

Lioramode uses cookies and similar technologies to improve website functionality and provide a better browsing experience.

Cookies help us understand customer preferences, remember shopping activities and analyze website performance.

• Essential cookies required for website operation.
• Analytics cookies used to understand visitor behavior.
• Marketing cookies used for advertising and personalized experiences.

5. Payment Information Security

We do not directly store complete payment card information. Payments are processed through secure third-party payment providers that use industry-standard security technologies.

6. Third-Party Services

We may use trusted third-party services to support website operations, payment processing, shipping, analytics and marketing activities.

These providers may process information only as necessary to provide their services and are responsible for maintaining appropriate security measures.

7. Marketing Communications

With your permission, we may send emails about new collections, promotions, product updates and special offers.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our messages.

8. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes and maintain business records.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to request access to personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of personal information where applicable.
• The right to withdraw marketing consent.
• The right to manage cookie preferences.

10. GDPR Privacy Principles

For customers located in applicable regions, Lioramode follows privacy principles including transparency, lawful processing, data minimization and protection of personal information.

11. California Privacy Rights

California residents may have additional privacy rights regarding personal information collected online. These rights may include requesting information about collected data, requesting deletion and opting out of certain data practices where applicable.

12. Children's Privacy

Lioramode does not knowingly collect personal information from children under applicable legal age requirements. If you believe a child has provided personal information, please contact us so appropriate action can be taken.

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technologies or legal requirements. Updated versions will be posted on this page with the revised effective date.