Shipping policy
Shipping Policy
At Lioramode, we are committed to providing a reliable and convenient shipping experience for customers worldwide. This Shipping Policy explains our order processing procedures, delivery times, tracking information and important shipping details.
1. Order Processing Time
After placing an order, our team will carefully prepare and inspect your items before shipment. Processing time allows us to ensure every product meets our quality standards before leaving our facility.
- Orders are usually processed within 1-3 business days.
- Orders placed during holidays, promotions or peak seasons may require additional processing time.
- Business days do not include weekends or public holidays.
- You will receive a shipping confirmation email once your order has been dispatched.
2. Shipping Methods And Estimated Delivery
We cooperate with reliable international shipping carriers to deliver orders safely and efficiently. Delivery times may vary depending on destination, customs procedures and local carrier operations.
| Shipping Service | Estimated Delivery Time | Tracking |
|---|---|---|
| Standard International Shipping | 7-20 Business Days | Available |
| Express Shipping | 5-10 Business Days | Available |
Estimated delivery times are provided as a general reference and are not guaranteed delivery dates.
3. Shipping Process
Order Confirmation
After checkout, your order information is reviewed and confirmed by our team.
Product Preparation
Products are carefully checked, packaged and prepared for shipment.
Shipment Dispatch
Your package is transferred to the shipping carrier and tracking information becomes available.
Final Delivery
The carrier completes delivery to your provided shipping address.
4. Shipping Costs
Shipping costs are calculated based on destination, order weight and selected shipping method. The final shipping fee will be displayed during checkout before payment confirmation.
- Shipping promotions may be offered during special campaigns.
- Customers are responsible for reviewing shipping information before completing checkout.
- Additional charges may apply for special delivery requests.
5. Tracking Information
Once your order has shipped, a confirmation email containing tracking details will be sent to your registered email address.
Please allow 24-72 hours for tracking information to update after shipment. Some international carriers may take additional time to display the latest movement status.
6. International Shipping And Customs
Lioramode ships to customers around the world. International shipments may pass through customs inspections depending on destination country regulations.
- Customs processing times vary by country.
- Import taxes, duties or customs fees may apply depending on local regulations.
- Customers are responsible for any additional charges requested by local authorities.
- Customs delays are outside of Lioramode's control.
7. Shipping Address Changes
Please carefully review your shipping information before completing your order.
If you notice an incorrect address, contact us immediately. We will do our best to assist, but address changes may not be possible after the order has entered the shipping process.
8. Delayed Or Lost Packages
While we work with reliable carriers, unexpected delays may occasionally occur due to weather conditions, customs inspections, transportation issues or other circumstances beyond our control.
If your package appears delayed:
- Check your tracking information for the latest update.
- Allow additional time for international carrier processing.
- Contact our support team if your package has exceeded the estimated delivery timeframe.
9. Incorrect Delivery Information
Customers are responsible for providing accurate delivery information during checkout.
If a package cannot be delivered due to incorrect address details provided by the customer, additional shipping costs may be required for resending.
When will I receive tracking information?
Tracking details are usually sent after your order has been shipped and processed by the carrier.
Why has my tracking stopped updating?
International packages may temporarily stop showing updates while moving between carrier facilities.
Do you ship internationally?
Yes, Lioramode provides international shipping to many destinations worldwide.
What if my package arrives damaged?
Please contact our support team with photos of the damaged package and product for assistance.
Need Shipping Assistance?
If you have questions about delivery, tracking or your shipment status, our customer service team is ready to help.
Email: service@lioramode.store
